Contact Us
We'd love to hear from you! Your feedback helps make Duck Timer better for everyone.
Get in Touch
Whether you have questions, feedback, bug reports, or suggestions for improving Duck Timer, we genuinely want to hear from you. Every message is read by a real person, and we respond to all genuine inquiries.
Duck Timer is built for users like you, and your input directly shapes what we build next. If something isn't working right, if you have an idea for a new feature, or if you just want to share how you're using Duck Timer — we're listening.
Email Us
General Inquiries & Support
Questions about how to use Duck Timer, troubleshooting issues, or general feedback
ducktimer7@gmail.comFeature Requests & Suggestions
Ideas for new features, characters, themes, or improvements
ducktimer7@gmail.comBug Reports & Technical Issues
Something not working? Let us know your browser, device, and what went wrong
ducktimer7@gmail.comPrivacy & Legal Questions
Questions about our privacy policy, terms of service, or data handling
ducktimer7@gmail.comPartnership & Business Inquiries
Interested in partnerships, integrations, or business opportunities
ducktimer7@gmail.comWhat to Include in Your Message
To help us assist you more effectively, please include the following information when relevant:
For Technical Issues:
- Your browser name and version (Chrome 120, Safari 17, Firefox 121, etc.)
- Your device type (Windows PC, Mac, iPhone, Android tablet, etc.)
- A description of what you were trying to do
- What happened versus what you expected to happen
- Any error messages you saw
- Whether the issue happens consistently or intermittently
For Feature Requests:
- A clear description of the feature you'd like to see
- The problem it would solve or benefit it would provide
- How you envision it working
- Any examples from other tools (if applicable)
For General Feedback:
- What you like about Duck Timer
- What could be improved
- How you're using Duck Timer (study, work, teaching, etc.)
- Any specific pain points or frustrations
Response Time & Expectations
We typically respond to all inquiries within 1-2 business days (Monday through Friday). Messages received on weekends or holidays may take slightly longer.
We read every message personally and respond to all genuine inquiries. If you don't hear back within 3 business days, please check your spam folder and feel free to send a follow-up.
Note: We cannot guarantee that every feature request will be implemented, but we carefully consider all suggestions and prioritize based on user demand and technical feasibility.
Frequently Asked Questions
Before reaching out, you might find your answer in our comprehensive help documentation:
Share Your Story
We love hearing how people use Duck Timer! Whether you're a teacher using it in your classroom, a student who finally found a study method that works, a parent managing screen time, or a professional optimizing your workday — your stories inspire us and help other users discover new ways to use the timer.
If you'd like to share your Duck Timer success story, productivity tips, or creative use cases, we'd be honored to hear from you. With your permission, we may feature selected stories on our blog or social media (always anonymously unless you prefer otherwise).
We're Here to Help
Duck Timer exists to make time management easier and more enjoyable for everyone. If we can help you get more out of the tool, answer a question, or solve a problem — that's what we're here for.
Don't hesitate to reach out, even if your question seems small or simple. We'd rather hear from you than have you struggle with something we could easily clarify.
Send Us an Email